Privacy Policy

HERBISTRY LTD (Company No 15367899) – (“HERBISTRY” or “Company”) is committed to the protection of your personal data. Therefore, it takes the necessary and proportionate measures to protect, secure and maintain the integrity and availability of your data processed via its website www.herbistry.co.uk (“Website”).

Users are encouraged to read this Privacy Policy carefully. By using the Website you are aware of the terms of this Privacy Policy. If you do not agree to the terms of this Privacy Policy, you should not use the Website. Using the Website after modifications to this Privacy Policy constitutes your knowledge of those changes. 

 

This Privacy Policy is directly linked to and accompanies the Terms of Use of the Website. Please refer to them for more information.

Data Controller

HERBISTRY is the owner and administrator of the Website and data controller for the personal data processed via the Website and for the services it offers. You may contact HERBISTRY for any request regarding your data by sending an email to info@herbistry.co.uk.

Data we collect from you

The Website has an informative character regarding the services and products of HERBISTRY.
You may contact the Website, and in such case, users are requested to provide:

Communication Data

Name

Surname

Email

Personal Information

Any other message

Data we collect by automated means

When you use our Website, your device automatically provides us with data so that we can serve and tailor our response to you. The type of information we collect through automated means generally includes technical information about your device, such as the IP address or other device ID, the type of device you are using, and the version of the operating system.

The data we collect may also include usage information and statistics about your interaction with the Website.

Purpose & Lawful Basis for Personal Data Processing

The processing of personal data of users is subject to the terms hereof and the relevant provisions of the Data Protection Act (DPA) or other applicable legislation.

We use data we collect through our Website for the following purposes and based on the following lawful bases:

Purpose: Communication with users upon request (message)

Lawful basis: Legitimate interest of the company to answer to your message
We may also process and forward user personal data to comply with our legal obligations or orders from the relevant police, public and judicial authorities.

Data Retention

The users’ communication data are kept until the user requests its deletion.
User data collected for sending newsletters and commercial communications with their consent is retained until the user revokes its consent and is deleted from the service.

Recipients of data

Your data may need to become available to HERBISTRY’s personnel, and Website maintenance technicians, who are external partners. All parties are bound by the obligation of confidentiality and due process.

We do not transfer your data to third parties, except for the company that hosts our Website and operates as data processor and is bound by the obligation of compliance with the rules of confidentiality and lawful processing.

Please note that your personal data may be disclosed, in any case where we are required to do so under applicable law or when necessary for the purposes of our legal interests protection or in the context of processing by our partners or third parties (such as cloud services), always ensuring that the guarantees for its safety and protection is met.

Contact the Website

The communication with our Website is available through the contact form or by sending an email at info@herbistry.co.uk.

Only our authorized personnel, who is bound by confidentiality clauses or by a regulatory obligation of confidentiality, have access to the messages we receive on our platform.

We do not forward messages which we receive on our platform to third parties, without the explicit consent of the sender.

Exceptions to the above, are cases in which forwarding to third parties or not deleting the emails we receive, is necessary to comply with our obligations arising from the law or to establish, exercise or support legal claims.

Technical Measures of the Website

We work with the Website’s hosting service provider, to ensure that your personal data is protected, maintaining the data of our website within the UK or the European Economic Area. Data is protected by UK and European legislation.

Our Website uses an encryption system (SSL) to ensure greater security during your navigation.

We might use third party vendors and hosting partners to provide the necessary hardware, software, storage and related technology required for the operation of the Website. We may store encrypted backups of our database to a third-party storage provider to ensure its security in the event of an emergency or disaster.

Social Media

HERBISTRY uses social media to promote its services. This Privacy Policy does not apply when you use social media to get in touch with our Website. Instead, the processing of your personal data is subject to the privacy policy of such social media. We advise you to read the social media privacy policy carefully before using them.

Your Rights

You have the following rights regarding your personal data 

Right to information

You have the right to be informed about the collection and processing of your personal data.

Right to access

You have the right to receive confirmation from us as to whether or not your personal data is being processed and, if so, you have the right to access your personal data in a concise, comprehensible, transparent and easily accessible form.

Right to correction

You can request and we will ensure that without undue delay we will correct inaccurate or incomplete personal data, including via a supplementary statement

Right to erasure
You have the right to ask us to delete the personal data that concern you, without undue delay and we will proceed with the deletion, under the conditions set by the law.
Right to processing limitation
You have the right to ask us to limit processing activities to specific purposes only, subject to the conditions set by the law.
Right to object
You have the right to object, at any time and for reasons related to your particular situation, to the processing of personal data concerning you. We will no longer process personal data unless there are compelling and legitimate reasons for processing that override your interests, rights and freedoms or to establish, exercise or uphold legal claims.
Right to data portability
You have the right to receive the personal data concerning you, which you have provided us with, in a structured, commonly used and machine-readable format, as well as the right to request the transfer of such data to another processor without objection from us under the conditions set by the law.
Right to human interference
You have the right to not be subject to a decision made solely on the basis of automated processing, including profiling, which produces legal effects that concern you or significantly affect you in a similar way.

If you have any questions about this Privacy Policy or would like to ask for clarification or if you wish to exercise any of your rights or withdraw your consent to any communication, please contact info@herbistry.co.uk. 

We will respond to your request within thirty (30) days of receipt. In the event that an extension of the above deadline is required for the investigation and / or processing of your request, we will inform you, explaining the reasons why the extension of the deadline is necessary.

In any case, if you feel that the protection of your personal data has been violated in any way, you have the right to file a complaint to the Information Commissioner’s Office (ICO) – (https://ico.org.uk/). For the Authority’s jurisdiction and the way of submitting a complaint, you can visit its Website where there is detailed information.

Modification of this Privacy Policy

We may make changes to this Privacy Policy from time to time. We may make these modifications for a variety of reasons, for example to reflect changes or requirements arising from the law, new features or changes in corporate practices. The latest version will be published in the relevant place on the Website. You should check often to find the latest version. The latest version is the applicable one. If the changes involve significant ones that affect your rights or obligations, we will notify you in advance via reasonable means, which may include notice through the Website or by email. If you continue to use the services after the changes take effect, you agree to the revised Privacy Policy.